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Installation instructions for water meters
When there is a need to use tap water or report problems with the external water system or family, customers only need to contact the water supply branches by phone attached follow this.
| Area | Unit in charge | Address | Contact phone number | |
|---|---|---|---|---|
| Di An, Thuan An | BIWASE Di An Water One Member Limited Company | 369B/1, Quarter 1A, An Phu Ward, Ho Chi Minh City | Customer Service Director City. Business Area Management |
0274 3740 530 0976 363 044 |
| Khu Lien Hop, Thu Dau Mot | BIWASE Binh Duong KLH Water One Member Limited Company | No 303, 85 St, Tan Phu Hamlet, Tan Hiep Ward, Ho Chi Minh City | Customer Service Director City. Business Area Management |
0274 3861 106 0918 566 135 0913 738 282 0382 483 583 |
| Tan Uyen, North Tan Uyen, Phú Giáo | BIWASE Tan Uyen Water One Member Limited Company | Lot HT3 - D3 Street South Tan Uyen Industrial Parks, Tan Hiep Ward, Ho Chi Minh City | Customer Service Director City. Business Area Management |
0274 3653 211 0989 620 030 0918 500 684 0832 312 213 |
| Bau Bang, Dau Tieng | BIWASE Bau Bang Water One Member Limited Company | KT5A - N25 St. Bau Bang Industrial Parks, Dong So Hamlet, Bau Bang Commune, Ho Chi Minh City | Customer Service Director City. Business Area Management |
0274 3535 338 0908 232 866 0919 644 676 0772 009 939 |
| Dong Nai |
BIWAE Binh Phuoc Water One Member Limited Company |
Group 1, My Hung Ward, Chon Thanh Ward, Dong Nai Province | Customer Service Director Area Management |
0271 3691 568 0909 844 847 0989 253 128 |
| General Management | P. Anti-Loss & Customer Service | No. 11, Ngo Van Tri, Phu Loi Ward, Ho Chi Minh city | Customer Service Head of Department |
0274 3838 333 0983 425 125 |
No later than 24 hours after receiving your request, the branch will send staff Come to survey, advise and carry out procedures for customers as required.
APPLICATION DOSSIER FOR WATER SUPPLY SERVICE
Private Households
Required documents: (according to the company’s forms)
Water Supply Application Form: 1 copy [Download here]
Water Supply Service Contract: 2 copies (for private household customers)
Appendix to the Clean Water Supply Service Contract: 2 copies
Attached documents: (1 photocopy)
Identity Card/Citizen Identification Card
Household Registration Book at the place of water installation / Temporary Residence Confirmation / Certificate of Land Use Rights
Companies / Administrative and Public Service Agencies
Required documents: (according to the company’s forms)
Water Supply Application Form: 1 copy [Download here]
Water Supply Service Contract: 2 copies (for company/administrative agency customers)
Appendix to the Clean Water Supply Service Contract: 2 copies
Environmental Protection Fee Confirmation: 1 copy
Attached documents: (1 photocopy)
Identity Card/Citizen Identification Card (of the legal representative)
Business Registration Certificate, invoicing information, letter of authorization (if the legal representative does not directly sign the contract)
Certificate of Land Use Rights
Land lease/loan contract (notarized, with a remaining term within 6 months)
In case the customer is a company leasing land: a written commitment from the landowner to pay the water bill if the tenant fails to do so is required.
To best meet customer needs, the time from receiving complete information to installing the water meter is approximately 2 to 5 days, and no more than 7 days. In special cases, branch offices may handle installation within 24 hours so that customers can have water for use as soon as possible.
Note: If possible and convenient, customers are respectfully invited to visit the nearest branch office at the addresses listed above to receive more detailed consultation on services from branch staff.
Instructions Other
Date: 23-11-2022